Privacy Policy – Terms & Conditions
Who we are
Our website address is: https://www.microgarden.co.za.
Digital Image Solutions T/A Microgarden
REG:2009/075223/23
Address: 3 Park Ave , Hout Bay, Cape Town .
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Website domain name and e-mail address
Website domain name and e-mail address
This information is recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances, divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically. This information is used:
• to correspond with you or deal with you as you expect;
• in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;
• to send you news about the services to which you have signed up;
• to tell you about our other services or services of sister websites.
Information you post on our website
Information you send to us by posting to a forum or blog or in your advertisement is stored on our servers. We do not specifically use that information except to allow it to be read, but you will see in our terms and conditions that we reserve a right to use it in any way we decide.
Website usage information
We may use software embedded in our website (such as JavaScript) to collect information about pages you view and how you have reached them, what you do when you visit a page, the length of time you remain on the page, and how we perform in providing content to you. We do not presently associate such information with an identifiable person.
Third party advertising
Currently, no third parties advertise on our website. Should this change
in future, those parties, their agents or other companies working for them may use technology that automatically collects your IP address when they send an advertisement that appears on our site to your browser. They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts. We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.
Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up from your personal information, from software services such as Google Analytics and others. No such information is identifiable to you.
Content you provide to us with a view to be used by third party
If you provide information to us with a view to it being read, copied, downloaded or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to all the World, you have no control whatever as to how it is used.
Sending a message to our support system
When you send a message, we collect the data you have given to us in that message in order to obtain confirmation that you are entitled to receive the information and to provide to you the information you need. We record your request and our reply in order to increase the efficiency of our business/organisation.
Complaining
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and, if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
Affiliate information
This is information given to us by you in your capacity as an affiliate of us or a customer or client of ours. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect any affiliate to agree to reciprocate this policy.
Use of site by children
We do not market to children, nor do we sell products or services for purchase by children. We do sell products and services for end use by children, but for purchase by adults. If you are under 18, you may use our site only with express permission by a parent or legal guardian.
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
Compliance with the law
This confidentiality policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website.
Liability / Indemnity
While every reasonable effort is made to ensure the security of your data and images, Microgarden and/or any of its service providers will not be held liable for a breach of data due to illegal and/or unauthorised access to its systems.
If you have any question regarding the privacy policy, please contact us by emailing [email protected]
Terms & Conditions:
Returns / Refund Policy :
Retail sales :
If you purchase directly from one of our affiliated online stores, please make sure you read their returns and refund policies clearly before purchasing.
Wholesale Sales :
If you feel you have received a product that you are unable to sell due to damages to please email Kerry on [email protected] within 7 days of receiving your stock in order to qualify for an exchange and or refund.
VOUCHERS AND COUPONS
Microgarden may, from time to time, and in its sole discretion, offer Coupons to you which can be utilised for purchases of products from the Website. The following terms and conditions shall apply to any coupons which are issued by Microgarden:
- There are two types of Coupons, a fixed amount voucher for a fixed discount, for example, R10,00 (ten rand) off your purchase (“Fixed Discount Coupon or Gift Card”) and a percentage discount, for example, 10% (ten) percent off your purchase (“Percentage Discount Coupon”).
- Coupons may only be available to be used on the Microgarden Website (www.Microgarden.co.za) (“Website”) in the Republic of South Africa and shall not be redeemable in any store unless otherwise specified in the Coupon terms and conditions.
- Coupons may only be applicable to particular products purchased on the Website and may be limited to a certain number of Products sold.
- Each Coupon will include a discount voucher code which you will need to complete in order to redeem such Fixed Discount or Percentage Discount prior to completion of your purchase on the Website.
- Each Coupon can only be utilised once and only for 1 (one) order and for 1 (one) account holder.
- Where a Customer has multiple coupons available, only one coupon may be used per purchase. The system may automatically process the first coupon entered and disregard the other Coupon applied. Microgarden reserves the right to claim back any Coupon value and/or cancel any order placed in the event that multiple Coupons are utilised by a Customer for a purchase.
- A Percentage Discount Coupon may only be utilised on purchases less than R3 000.00 (three thousand rand) unless otherwise specified in the specific terms and conditions to the Coupon.
- The Coupon cannot be applied in conjunction with any other discount including but not limited to any student discount, staff and pensioners discount and/or birthday discounts.
- Each Coupon may be subject to additional terms and conditions which will displayed on such Coupon and you may receive the Coupon via email, sms or in print.
- Each Coupon may have a validity date specifying by when the Coupon must be used. Failure to redeem the Coupon within the specified period shall result in the Coupon being void.
- Microgarden reserves the right to cancel, correct, amend or reject a Coupon for any reason whatsoever and entirely within Microgarden discretion. Furthermore, Microgarden may offer a Coupon to a limited number of Customers and accordingly a voucher code may not be active when you attempt to utilise such voucher code. In such an event, you cannot hold Microgarden liable for such Fixed Discount or Percentage Discount which you may have earned had the Coupon been utilised earlier.
- Coupons cannot be exchanged or refunded for cash or any credit and no customer has any right to receive a Coupon.
- A Coupon may not be transferred to any third party whatsoever and may be linked to a Customers online profile.
- In the event that a Customer wishes to return any products purchased utilising a Coupon then the Customer shall be refunded the value of the product less the value of the Coupon.
- Microgarden shall not be liable for any damage or loss which you, or any third party, may suffer as a result of any loss, unauthorised usage or distribution of any Coupon.
- In the event that the voucher code does not accurately reflect the Fixed Discount or Percentage Discount when you are making payment, then please contact +27 715 841 857 to ascertain if the Coupon is still valid. In the event that the Coupon is valid, then you will be entitled to cancel the order or utilise the Coupon on your next purchase, provided that the Coupon remains valid, has not expired or been cancelled by Microgarden.
- You may, from time to time, be required to provide Microgarden with the original communication containing the voucher code together with such additional information which Microgarden may request from you.
COPYRIGHT & INTELLECTUAL PROPERTY RIGHTS:
All information and content on this website belong to Microgarden and cannot be used without permission.
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